About Us

Australia Aged Care Medical Services (AACMS) opened in 2014 as a member of the SFFP Medical Group.

We currently care for over 700 residents in Nursing Homes located from Seaford to Hope Valley.

AACMS is associated with the Southern Fleurieu Family Practice and is under the management of the SFFP Medical Group

Our Philosophy

‘Trusted Care For Quality Living’

Our Values

  • Protecting the dignity, rights and values of individuals.
  • Showing respect and care to all of our patients, their families and care staff.
  • Providing continuity of care.
  • Enriching the lives of residents.
  • Optimising patient independence.

Our Vision

We aim to be one of Australia’s leading medical providers improving the health care and life management of residents within Nursing Homes and Independent Living Centres.

Our Responsibility

We are committed to implementing and supporting the delivery of responsive, accessible and sustainable primary health care.

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Appointments

Booking process

Our model of care provides a highly accessible service. Our GP’s have a regular visiting schedule to their assigned Residential Aged Care Facilities and Independent Living Centres. Appointments are mainly requested by the patient’s GP and facility nurses. Family members are always welcome to call our friendly administration team on 1300 739 199 between the hours of 8am and 6pm weekdays to request an appointment for a patient.

 

Emergencies.

In all emergency situation where we do not have a GP onsite we will advise the nursing staff to phone a locum or to seek hospital treatment. Our administration team will alert the patient’s primary GP immediately and then ensure the patient is booked in for a follow up appointment.

 

New Patients

Please phone our administration team on 1300 739 199 to enquire about GP availability.

 

Translation services

Our practice uses the Translating and Interpreting Service (TIS National). This service is organised by the Department of Home Affairs to provide interpreting services for people who do not speak English. Our administration team book an interpreter when required.  This service is free for all Medicare card holders. For more information about this service please visit https://www.tisnational.gov.au/.

 

Complaints, compliments and suggestions

We value your feedback and will endeavour to resolve any complaints directly.

 

Privacy Policy

Your medical record is a confidential document. It is the policy of Australia Aged Care Medical Services to maintain security of personal health information at all times and to ensure this information is only available to authorised members of staff.

From time to time our Practice undergoes quality control audits which include a review of medical records. These reviews are carried out by another qualified doctor on a small number of randomly selected records. If you do not wish for your notes to be reviewed, please let our administration staff know and these will not be included in any quality control audit.

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